Free Delivery: Free UK Standard Delivery on all orders over £80
Standard Delivery: takes 2-4 working days from despatch date. Our standard delivery charge is £3.99
All items must be returned in the condition and packaging you received them in.
You have 28 days from when you receive your order to return your purchase for a refund.
Johnsons Shoes Returns
34 Enfield Terrace
All returns must be sent back with a returns form including your order number, your name, product details and reason for return. All items must be returned in their original packaging, unworn and undamaged. Returns must be packaged in waterproof packaging with our returns address clearly marked on the parcel, Daniel Footwear does not refund packaging costs for the return. We request that customers do not tape, mark or write on product boxes or packaging. Failure to follow these instructions may result in a delay in processing your return.Please note, that for hygiene reasons and because of the nature of hosiery products, we are not able to accept returns of items that have been worn. The only exception to this is in the event that you have received a damaged or faulty item from us. We will be happy to refund you for any merchandise that is returned to us unopened and in its original condition.Please allow up to 5 working days from when we receive your item for your refund to be processed.
Sale items can also be returned for a full refund.
We cannot currently accept returns into our stores due to the Covid 19 Pandemic